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Purchasing and ordering

All prices specified on this website are in $AUD (Australian Dollars)


Online payment can be made via credit card and PayPal. 


Failed payment authorisation

To protect your security and privacy, your bank cannot provide Atdec with information about why your payment was declined. Because of this, you need to contact your bank directly to solve most payment issues.

Telephone orders

Our customer service team is available during business hours for consultation or direct transactions. 


Our contact details


Back orders

We do not process back orders for transactions made online. If an item is out of stock it will be noted as such on the product page. 


In the rare event that you have successfully ordered and paid for an Atdec product that is out of stock, we will notify you as soon as possible to discuss options. Out of stock orders will be otherwise be cancelled and your credit card will be refunded.

 

Questions? Let us help.

Call us
8.30am to 5pm, Australia EST +61 2 8729 5000
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